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Frequently Asked Questions
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What is your return policy for raw hair extensions?Due to the nature of our products, we do not accept returns or exchanges on raw hair extensions once they have been opened or installed.
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How are raw hair extensions sourced?We partner with ethical suppliers who collect hair from donors in various regions around the world. Donors are compensated fairly for their hair, and strict quality control measures are in place to ensure that only the highest quality hair is selected for our extensions.
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Can I color or style raw hair extensions?Yes, raw hair extensions can be colored, styled, and treated just like natural hair. However, we recommend consulting with a professional stylist experienced in working with extensions to achieve the desired results and minimize damage.
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What are raw hair extensions?Raw hair extensions are sourced directly from donors, ensuring that the hair retains its natural texture, color, and quality. Unlike processed hair extensions, raw hair undergoes minimal treatment, making it more authentic and durable.
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What makes raw hair extensions different from processed extensions?Raw hair extensions maintain the hair's natural characteristics, such as texture, cuticle alignment, and color. They are less prone to tangling and shedding and can be styled and colored just like natural hair. Processed extensions, on the other hand, undergo chemical treatments that may alter the hair's texture and integrity.
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How long do raw hair extensions last?With proper care and maintenance, raw hair extensions can last up to a three years or more. Regular washing, conditioning, and gentle handling are essential to prolonging the lifespan of your extensions. We also recommend avoiding excessive heat styling and using quality hair care products designed for extensions.
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