Shipping & Returns
Shipping Policy:
We prioritize the timely delivery of your orders and strive to provide a seamless shipping experience. Please review the following shipping policy details.
Signature Requirement:
All shipments will require a signature upon delivery to ensure the safe receipt of your order. We are not liable for lost or stolen packages once they are signed for.
Processing Time:
Please allow 1-3 business days for order processing after receiving your order confirmation email. Please note that processing times exclude weekends and holidays.
Tracking Information:
Once your order ships, you will receive an email with a tracking link. Please allow up to 48 hours for the tracking number to update in the system.
Email Notification:
If you do not see your shipping email in your inbox, kindly check your junk/spam folder.
Estimated Shipping Time:
Estimated shipping time within the US can take up to 3-7 business days. Shipping time does not include the processing time of your order.
Address Accuracy:
Inaccurate or incomplete addresses may cause processing delays of an additional 1-2 business days. We strongly advise reviewing your shipping and billing information thoroughly before checkout to prevent any potential delays.
International Orders:
For international orders, please allow 5 to 10 business days from the date of purchase to receive your order. Shipping times may vary for international orders. Please note that you may incur additional charges due to international customs policies. You are responsible for these charges, as our shipping costs cover only the importation of your order into your country.
Return & Exchange Policy:
All Sales Final: Please note that all sales are final, and we do not offer refunds. Allow 5 to 10 business days to process and ship your order. All orders will require a signature upon delivery. No exceptions.
We appreciate your understanding and cooperation with our shipping and return policies. Should you have any further questions or concerns, please feel free to contact our customer service team for assistance.